Your data
You stay in control.
Last updated September 5, 2026
What you can request
- A copy of the account data associated with you.
- Correction of inaccurate profile information.
- Deletion of your Kanbit plans, wallet tracker, and profile.
- Information about the services used to process your requests.
How to make a request
Sign in, open Profile, and submit feedback beginning with “Privacy request:” followed by access, correction, export, or deletion. Submit the request from the account concerned so Kanbit can verify it without asking for unnecessary identity documents.
Verification and timing
We may confirm control of the signed-in account before fulfilling a request. Kanbit will acknowledge and complete valid requests within the period required by applicable law. Some limited information may be retained when legally required or necessary for security and dispute prevention.
Do not include sensitive documents in feedback.
Kanbit should not need a passport, driver’s license, bank statement, or payment-card information to begin a data request.